Due to Alaska's popularity and the nature of our high quality, small group
excursions, it is very important to contact us early in the itinerary planning
process. We are available to provide further, more detailed information
regarding our excursions and travel to/within Alaska's Arctic.
Tour Availability
The exact schedule of tour departure dates varies for each of the tours we
offer. Thus, it is extremely important to call to confirm availability of a
specific tour date.
Procedure
When calling to make a reservation, having the following information ready in
advance will serve to expedite the process:
> tour of interest, requested date of travel, (or dates available to travel),
> each guest's full name to be used for Arctic Circle Adventure Certificate
and/or airline reservation,
> individual body weight of each guest traveling (weight is not necessary for
Arctic Circle Drive Adventure or Utqiagvik Adventure),
> Birthdate for Arctic Ocean and Utqiagvik Adventures
> contact address, phone number, and e-mail address, payment information, and
security information for those on an Arctic Ocean Adventure (driver's license
number and state of issue OR passport number and country of issue).
> Deposits, Final Payments, And Confirmation
Once a reservation is confirmed an e-mail confirmation will be sent. No other
confirmation will be sent.
AT THIS TIME, All Arctic Circle, Arctic Ocean and Denali Adventure reservations
will be held with a Visa or Mastercard. Charges will automatically be made to
the credit card 7 days prior to the tour date. Utqiagvik Adventures will be
charged in full at the time of the reservation.
Aurora Season reservations will be held with a Visa or Mastercard. Charges will
automatically be made to the credit card 7 days prior to the tour date.
Payment Methods
Payment can be made with personal check OR with credit card. For credit card
payments, at the time of booking, please provide credit card information
(MASTERCARD or VISA) including name as it appears on the card, card number,
expiration date, and the 3 digit code on the back of the card. Reservations made
by check will not be confirmed until check is processed and and has cleared.
Cancellations
All Arctic Circle Adventures, Arctic Ocean Adventures, and Denali Adventures are
fully refundable 8 days before the reserved tour date. Cancellations at 7 days
prior to the tour date are non-refundable.
All Arctic Circle WINTER Adventures and all Arctic Circle AURORA Adventure
deposits and final payments are fully refundable until 6:00 pm seven days before
the reserved tour date.
Utqiagvik / Barrow Adventures - Due to restrictions of commercial air travel it
is very important for guests to understand the Cancellation Policy associated
Utqiagvik Adventures sold by Northern Alaska Tour Company.
Changes
All Arctic Circle Adventures, Arctic Ocean Adventures, And Denali Adventures
changed within the non-refundable period to a date outside of 7 days prior to
the tour date remain non-refundable if cancelled.
Utqiagvik / Barrow Adventures - Changes to the names of tour participants or to
travel arrangements for the Barrow Adventure may be subject to a $150 per change
fee. Changes to the flight date may be subject to an increase in fare based on
air seats at the time of the change.
Travel Insurance - Any form of
travel can be unpredictable in the State of Alaska
The cancellation policies for the excursions operated by our partner tour
company is generous by industry standards. Payments for most adventures are
either refundable up until 7 days prior to the tour departure or 2 days prior to
the tour departure. (please see Cancellations above).
However, due to the strict nature of airline travel, the cancellation policy for
the Utqiagvik / Barrow Adventures is more strict. For this reason, we have found
many of our guests are more comfortable in making a Utqiagvik / Barrow Adventure
reservation if they purchase some type of travel insurance/protection.
You are strongly encouraged to get coverage for your Alaskan itinerary. If you
don't have your own insurance, one to consider is Travel Guard International.
Travel Guard International and its affiliate companies provide integrated travel
insurance, assistance and emergency travel services for millions of travelers
and thousands of companies throughout the world. For more information on Travel
Guard International and their various travel policies use this link to Travel
Guard International to learn more.
Waitlist
There may be times when we will not be able to confirm a
reservation due to lack of minimum guest numbers. In that case we are able to
take your name down for a waitlist. For this waitlist we record the date(s), and
tour(s) you are interested in, how many guests, and as much contact information
as you can provide (phone, cell phone, e-mail, and if possible where you are
staying in Fairbanks). If we do hear from other guests interested in the same
day / tour as you we contact you to see if you are still interested and
available and make the reservation then. A waitlist status can change the same
day it is taken, not until the day before your date of interest, or
unfortunately we don't achieve minimum guest numbers.
Privacy Policy
This policy will help you understand how our partner tour company uses and
protects the data you provide to us when you visit and use our services.
We reserve the right to change this policy at any given time. If you want to
make sure that you are up to date with the latest changes, we advise you to
frequently visit this page.
01/25/25