NORTHERN ALASKA TOUR POLICIES & PROCEDURES
Reservations
Due to Alaska's popularity and the nature of our high quality, small group
excursions, it is very important to contact us early in the itinerary planning
process. We are available to provide further, more detailed information
regarding our excursions and travel to/within Alaska's Arctic.
Tour Availability
The exact schedule of tour departure dates varies for each of the tours we
offer. Thus, it is extremely important to call to confirm availability of a
specific tour date.
Procedure
When calling to make a reservation, having the following information ready in
advance will serve to expedite the process:
> tour of interest,
> requested date of travel, (or dates available to travel),
> each guest's full name to be used for Arctic Circle Adventure Certificate
and/or airline reservation,
> individual body weight of each guest traveling (weight is not necessary for
Arctic Circle Drive Adventure or Utqiagvik Adventure),
> Birthdate for Arctic Ocean and Utqiagvik Adventures
> contact address, phone number, and e-mail address,
> payment information, and
> security information for those on an Arctic Ocean Adventure (driver's license
number and state of issue OR passport number and country of issue).
Payments And Confirmation
BEGINNING MAY 1, 2025 - Full payment will be due at the time of the
reservation.
Once a reservation is confirmed an e-mail confirmation will be sent. No other
confirmation will be sent.
Payment Methods
Payment can be made with personal check OR with credit card. For credit card
payments, at the time of booking, please provide credit card information
(MASTERCARD or VISA) including name as it appears on the card, card number,
expiration date, and the 3 digit code on the back of the card. Reservations made
by check will not be confirmed until check is processed and cashed.
Cancellations
BEGINNING MAY 1, 2025 all cancellations outside of the non-refundable period
will be charged 5% cancellation fee.
All tours, except for ones specifically listed below, become non-refundable if
cancelled at or within 7 days of the tour date.
Utqiagvik / Barrow Adventures - Due to restrictions of commercial air travel it
is very important for guests to understand the Cancellation Policy associated
Utqiagvik Adventures sold by Alaska Tour Adventures.
Changes
All Arctic Circle Adventures, Arctic Ocean Adventures, and Denali Adventures
changed within the non-refundable period to a date outside of 7 days prior to
the tour date remain non-refundable if cancelled.
Utqiagvik / Barrow Adventures - Changes to the names of tour participants or to
travel arrangements for the Barrow Adventure may be subject to a $150 per change
fee. Changes to the flight date may be subject to an increase in fare based on
air seats at the time of the change.
Travel Insurance
The cancellation policies for the excursions offered through Alaska Tour
Adventures are generous by industry standards.
However, due to the strict nature of airline travel, the cancellation policy for
the Utqiagvik / Barrow Adventures is more strict. For this reason, we have found
many of our guests are more comfortable in making a Utqiagvik / Barrow Adventure
reservation if they purchase some type of travel insurance/protection.
Alaska Tour Adventures encourages you to get coverage for your Alaskan itinerary
as our cancellation policy does not make exceptions for "it wasn't my fault...my
plane was late, cancelled, flat tire, fell, etc" Get covered to be able to sit
back and enjoy your holiday! understand how Alaska Tour Adventures use and
protect the data you provide to us when you visit and use our services.
We reserve the right to change this policy at any given time. If you want to
make sure that you are up to date with the latest changes, we advise you to
frequently visit this page
Updated: 06/14/25